We needed to remove a very large spotted gum tree located 400mm from part of our two storey house. The tree, twice the size of our building including the roof, had been causing significant damage to the house and was also infected with a serious case of fungus. Insurance paid for the first repair at over $2000, however the premium increased as a result. The next repair was not claimed on insurance though we still needed a builder to fix it. (When Tree Essence removed the tree we discovered that, at the base, it was also infected with a bad case of termites). Dealing with Jamie Montgomery, the owner of Tree Essence, was a pleasure from start to finish. His crew were great as well. Jamie came out to view the tree promptly and emailed the quote when he said he would. We had three other quotes, all from good quality organisations because we did not want to risk safety, quality or damage by using ‘cheap & nasty’ people. One quote, from a company which has a 5 star review on Google, only gave us a verbal quote on the spot, which was not only expensive overall (85% MORE than Tree Essence), but with an expensive stump grinding option. Another company (5 star on Google) was also 85% more expensive than Tree Essence. The third quote, from a good company we had dealt with before for palm tree removal, was 45% more than Tree Essence. Jamie said that the job would take one day; one of the quotes definitely said a day and a bit, and at least one of the others may have said up to 2 days. On the day of the tree removal, Jamie and his crew arrived on time in two well equipped trucks. While watching Jamie at work, I realised I was viewing someone at the very top of his game - I have seen ‘master craftsmen’ before. An elderly neighbour across the road, who had once done tree surgery himself, commented that Jamie’s work was very good indeed. Another neighbour said in a text message: “He was super efficient! Love his work!!!!”. Jamie’s crew were also impressive - efficient, friendly and professional. The mini bobcat/grader operator was highly skilled and fantastic to watch; deftly navigating tight areas without causing damage. No damage caused to house, despite the tree being less than 500mm away. Having finished the tree removal, Tree Essence cleaned up after themselves. We are so grateful that Jamie and the crew at Tree Essence are a top outfit. Pleasant to deal with, efficient, professional and excellent value. No time-wasting and no hassle.
17 May 2017